Refund policy
Returns/Exchanges
We strive to make sure your shopping experience with YHWH CLOTHING is the absolute best! We hope you love each item you receive, but if not, we are here to make your return process as easy as possible.
WE ONLY OFFER STORE CREDIT FOR RETURNS.
YHWH CLOTHING DOES NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.
YHWH CLOTHING DOES NOT ISSUE REFUNDS OF ANY KIND UNLESS IT IS OUT OF STOCK AT THE TIME OF PURCHASE. NO EXCEPTION.
RETURNS & EXCHANGES:
- Orders placed on www.shopyhwhclothing.com are eligible for return or exchange within 14 days of receiving the order.
- While we do not issue refunds, we will gladly accept items eligible for return for online store credit or exchange. We cannot guarantee the style, color or size you'd like to exchange at the time of your return, but if you email us prior to returning your item, we'd be happy to check inventory for you.
- Please include your package slip with the return and mail back your item(s) with tracking confirmation. (we are not responsible for lost or damaged packages). Customer is responsible for return shipping costs.
- Merchandise must be new, scent free, unworn and unaltered with tags attached. (We cannot be responsible for washed items.) ALL SALE ITEMS 20% OR OVER ARE FINAL SALES (NO REFUNDS OR EXCHANGES)
- All returns must be postmarked within 14 days of having received your order. Once YHWH CLOTHING receives your return, we will inspect the item(s), process the return, and notify you via email once the credit is issued. We have the right to refuse any return or exchange for any reason we feel necessary.
- Regular priced items purchased with a 10% promotional code are valid for a return. Any promotional codes 20% or over are FINAL SALE.
Mail package back to:
YHWH CLOTHING
256 Andalusia Avenue
Coral Gables, Florida 33134
At this time, prepaid return labels are not available. Return shipping is non-refundable.
Defective Items:
All defective merchandise must be reported within 3 days of receiving via email to shopyhwhclothing@gmail.com. Merchandise that has been washed cannot be accepted for store credit.